Ghost Networks Class Action
Are you having trouble finding in-network doctors?
Pollock Cohen LLP and Walden Macht Haran & Williams LLP have filed a class action lawsuit against Anthem Blue Cross Blue Shield (BCBS) of New York, alleging the health insurance company perpetrated fraud by publishing an inaccurate directory of doctors who supposedly accept BCBS insurance but, in fact, do not.
We are also investigating other health insurers. This includes some of the largest insurance companies: UnitedHealth, Lifetime Healthcare, Cigna, Health Now NY, Emblem, Elevance, Centene, and Atena.
These misleading directories – known as “ghost networks” – not only waste people’s time but can result in people having to spend thousands of dollars on out-of-network doctors. And they can be dangerous, causing people to delay or abandon care.
We’d like to hear from you if this has happened to you.
There is absolutely no obligation, and all conversations are confidential.
Call or text (646) 517-0542 or email Ghost@PollockCohen.com for a free consultation.
Read the complaint here.
Featured News & Media
IMPORTANT ARTICLES TO READ:
I Don’t Want to Die”: Needing Mental Health Care, He Got Trapped in His Insurer’s Ghost Network (ProPublica, September 8, 2024):
Ravi Coutinho bought a health insurance plan thinking it would deliver on its promise of access to mental health providers. But even after 21 phone calls and multiple hospitalizations, no one could find him a therapist.
Congress Urged To Tackle 'Ghost Networks' Amid Mental Health Crisis (The Hill, May 4, 2023):
Medical experts urged Congress to hold insurance companies accountable for inaccurate medical directories that can hamper access for patients seeking mental health treatments. The problem, referred to as a “ghost network,” occurs when health insurance providers ostensibly provide coverage, but direct customers to nonexistent or unavailable doctors and providers.
Wyden Calls for Action to Get Rid of Ghost Networks, Releases Secret Shopper Study (United States Senate Committee On Finance, May 3, 2023):
New Findings from Finance Chairman Show 18 Percent Success Rate Making an Appointment with a Mental Health Care Provider, Indicating Widespread Prevalence of Inaccurate Provider Directories Known as Ghost Networks
FAQs
A class action lawsuit is a way for a group of people who have suffered similar harms to bring a single collective case and share in any potential award. You become part of a group, with far more potential power than filing a lawsuit on your own—and at no cost to you.
Filing a class action lawsuit allows us to consolidate evidence, witnesses, and litigation expenses to make the lawsuit more efficient and effective. The collective “clout” of the class is typically far more effective than an action by any individual plaintiff.
No! The attorneys work on contingency, and only get paid if the case is successful. Any fees they may be awarded are determined by the court and paid by the defendant.
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